Privacy Policy
European Fund for Inclusion and Development Support (EFIDS)
Transparency, respect and protection of your personal data
Introduction & EFIDS commitment
The European Fund for Inclusion and Development Support (EFIDS) is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, store and protect your personal data when you use our platform or interact with our services.
This policy applies to all our users: project beneficiaries, donors, partners, visitors and anyone interacting with our digital services.
Data collected
Types of personal data
We collect different categories of data depending on your use of our services:
- Identity data : name, first name, date of birth, profession
- Contact data : email address, phone, postal address
- Navigation data : IP address, browser type, pages visited, visit duration
- Project data : project descriptions, attached documents, eligibility criteria
- Financial data : donation amounts, transaction history (without complete banking data)
- Communication data : messages, comments, evaluations
Collection methods
We collect this data via:
- Registration and contact forms
- Project submissions and funding requests
- Online donation process
- Cookies and similar technologies
- Email or phone exchanges
- Newsletter subscription
Processing purposes
We use your personal data for the following purposes:
Core services management
- Processing project funding requests
- Evaluation and selection of eligible projects
- Managing donations and donors
- Monitoring funded projects
- Communication with beneficiaries and partners
Communication and marketing
- Sending newsletters and information about our actions
- Prospecting for new partnerships
- Organizing events and campaigns
- Responding to information requests
Improvement and analysis
- Anonymous statistical analysis of the website
- Improving user experience
- Evaluating the effectiveness of our programs
- Reporting for funders
Retention period
We keep your personal data only for the time necessary for the purposes for which they were collected:
- Funded project data : 10 years (accounting and reporting obligations)
- Donor data : 5 years after last donation
- Newsletter contact data : until unsubscription or 3 years of inactivity
- Navigation data (cookies) : 13 months maximum
- Unsuccessful application data : 2 years
- Partner data : duration of collaboration + 3 years
Upon expiration of these periods, data is securely deleted or anonymized for statistical needs.
Data sharing
EFIDS applies the principle of data minimization. We only share your personal information in the following cases:
Necessary technical partners
- Payment providers : to process donations securely
- Hosting services : for platform operation
- Email services : for our communications
- Analytics tools : anonymized data only
Legal and regulatory obligations
- Anonymous reporting to funders
- Accounting and tax obligations
- Requests from competent authorities
Data security
The security of your personal data is our priority. We implement appropriate technical and organizational measures:
Technical measures
- SSL/TLS encryption for all data transmissions
- Encryption of sensitive data in database
- Regular and secure backups
- Regular security system updates
- Firewalls and intrusion detection systems
Organizational measures
- Limited data access according to the principle of least privilege
- Regular staff training on data protection
- Periodic security audits
- Incident management procedures
- Confidentiality contracts with all providers
Your rights over your data
In accordance with GDPR and applicable regulations, you have the following rights:
Your fundamental rights
- Right of access : obtain a copy of your personal data
- Right of rectification : correct inaccurate or incomplete data
- Right of erasure : request deletion of your data
- Right to object : object to certain processing
- Right to portability : retrieve your data in a structured format
- Right to restriction : restrict processing of your data
- Consent withdrawal : withdraw your consent at any time
How to exercise your rights
To exercise your rights, contact our data protection officer:
- Par e-mail : gdpr@efids.org
- Specify your request and attach an identity document
- We will respond within a maximum of 30 days
You also have the right to file a complaint with the CNIL or the data protection authority of your country.
Transfers outside European Union
As part of our international activities, some of your data may be transferred to countries outside the European Union.
Guarantees implemented
When such transfers take place, we ensure they are governed by:
- Standard contractual clauses : approved by the European Commission
- Adequacy decisions : for countries recognized as offering sufficient level of protection
- Additional measures : encryption, pseudonymization, access limitation
- Risk assessment : prior analysis of each transfer
Countries concerned
Transfers may mainly concern:
- United States (cloud and analytics services)
- EFIDS intervention countries for project monitoring
- Technical providers located in third countries
Policy modifications
EFIDS reserves the right to modify this privacy policy to reflect regulatory, technological or organizational developments.
Notification of modifications
- Minor modifications : update of last modification date
- Substantial modifications : email notification to concerned users
- New processing : request for new consent if necessary
We encourage you to regularly consult this page to stay informed of any modifications.
Privacy contact
For any question regarding this privacy policy or exercising your rights, you can contact:
Data Protection Officer
gdpr@efids.org
European Fund for Inclusion and Development Support
Data Protection Service
[Postal address to be completed]
We commit to responding as soon as possible and within a maximum of 30 days.
Appeal
If you believe your rights are not respected, you can file a complaint with:
- CNIL (France) : www.cnil.fr
- Control authority of your country of residence :
- You also have the right to judicial appeal